THE PEOPLE BEHIND THE BUILD

TWO PERSPECTIVES.
ONE DIRECTION.

01 / DESIGN & IMPLEMENTATION
Brett Valk

Brett Valk

Director - Design and Implementation

From idea to a working build.

Brett turns your business goals into the brand, website, app or tools your customers will use. He leads the creative direction and implementation, connecting how it looks with how it works through launch.

  • Define the look, message & customer journey
  • Lead the design, build & connected tools
  • Refine the experience & prepare for launch
Talk to Brettbrett@thevalkgroup.com
02 / CUSTOMER EXPERIENCE
Mark Mendonca

Mark Mendonca

Director - Customer Experience

A clear path. Ongoing support.

Mark helps you navigate the project and get comfortable with what we build. He leads onboarding, communication and ongoing support, bringing your feedback and day-to-day needs into the next round of improvements.

  • Guide onboarding & keep you informed
  • Coordinate questions, feedback & support
  • Identify improvements as your business grows
Talk to Markmark@thevalkgroup.com

BUILT TOGETHER. BUILT FOR YOU.

YOUR BRAND. YOUR TOOLS.
ONE CONNECTED EXPERIENCE.

Brett leads what we design and build. Mark leads how we communicate and support you. Together, we connect your goals, your feedback and the work from first conversation to life after launch.

01

A clear direction.

Start with your business, your customers and the priorities that matter.

02

A shared build.

Brett leads design and implementation while Mark keeps communication and feedback moving with you.

03

An ongoing partnership.

After launch, Mark coordinates support and feedback, while Brett leads agreed design and functionality improvements.

LET’S BUILD WHAT’S NEXT.

START A CONVERSATION OUR PROCESS